First, make sure your Microphone is fully charged using the included MicroUSB cable.
Second, turn your Receiver on by pressing and holding the power button on the front of the Receiver until the flashing blue light comes on (approx. 5 seconds).
Third, turn on the Microphone by pressing and holding the power/mute button until the blue light comes on.
Fourth, press and hold the power/mute button on the front of the Microphone for 8 seconds and release (it should be flashing at a faster rate now.)
Fifth, press and hold the power button on the Receiver for 8 seconds and release.
The flashing blue lights on both the Receiver and Microphone should turn to steady blue, indicating that they have been synced.
No, the Qball uses the 2.4 GHz wireless frequency, wheras most wireless Microphones use the UHF and VHF channels. The Qball system automatically searches for a channel with the least interference before making a connection to ensure a quality connection.
No. Although the QBall system uses the same frequency as many Wi-Fi connections it utilizes very narrow bands and auto-frequency selection to make sure it does not compete with your existing Wi-Fi.
The Hi-Lo switch limits the broadcast range for interference free operation when installed in close proximity to other systems. When setting up your Qball we recommend testing in the Lo power position to begin with. This will limit the broadcast range and bleed-over into adjacent rooms while increasing battery life. If you experience audio dropouts around the perimeter of the room, place the switch in the Hi position.
Unfortunately, we are only licensed in the United States at this time. Total bummer, we know. We would really like to expand our licensing to provide opportunities for all our friends around the world. If you want to stay in the loop, email firstname.lastname@example.org with the subject line “global friends,” and we’ll let you know when a new country becomes available.