FAQs Page

FAQ’S

The Qball is a wireless microphone housed in a very soft and squishy foam ball that can be thrown, tossed and dropped! The Qball helps foster student engagement in class by making conversing fun. Think of it as the Talking-Stick 2.0 on steroids.

Want to watch the pairing How-To video?  —-> Qball Pairing Steps

Pairing Your Primary Microphone

  • Turn both the Microphone and Receiver on.
  • Press and hold the large button on the Microphone for around 6 seconds until the blue light starts to flash rapidly. Continue holding down the power button.
  • Press and hold the left button on the front of the Receiver for around 6 seconds(counting out loud slowly helps immensely), then let go of the of both buttons.

Your Receiver and primary Microphone are now be paired!

 

Pairing Your Secondary(Presenter) Microphone

  • Turn both the Microphone and Receiver on.
  • Press and hold the large button on the Microphone for around 6 seconds until the blue light starts to flash rapidly. Continue holding down the power button.
  • Press and hold the left button on the front of the Receiver for around 9 seconds(counting out loud slowly helps immensely), then let go of the of both buttons.

Your Receiver and secondary Microphone are now be paired!

Want to watch the basic setup How-To video?  —-> Qball Basic Setup
The Qball is an effective tool, even small group settings. Studies have shown that a child’s cognitive auditory processing is not fully developed until age 15. In order to comprehend speech clearly, they need to hear at more than 2X the level of your average adult! The Qball helps ensure that everyone can be heard clearly, especially students who tend to be shy or soft spoken.

The Qball has a built-in technology known as ‘Auto-Mute’. This will automatically mute your Qballs microphone momentarily when it senses movement so that you won’t hear any loud ‘bangs’ or ‘thuds’ over your audio system when your Qball is thrown or dropped. This functionality can be disabled.

The Qball is compatible with a majority of classroom audio systems from Panasonic, Audio Enhancment, FrontRow, Lightspeed etc. For information on a specific system, email the make and model to support@peeq.us.
While the Qball microphone is indeed wireless, the Qball receiver is not and needs to be physically connected to both a power source and an audio system at all times during use.
No. The Qball system includes its own dedicated Receiver. Bluetooth technology has a limited range and is not suitable for live audio applications due to the delay in broadcasting and receiving. However, most portable Bluetooth speakers include a 3.5mm AUX input that may be connected to the Qball Receiver with the included audio cable.
Currently, the Qball Receiver only broadcasts the audio via the 3.5mm audio output, which in turn is connected to your sound system. However, you can use your Qball as a dedicated microphone on your computer to record audio. A 3.5mm audio splitter may be used to connect both a sound system and a computer simultaneously. For computers with a combination headphone and microphone jack, you can purchase a USB to audio-in adapter or a microphone/headphone splitter cable.
The Qball may be used as the active microphone for most videoconferencing software.   Depending on your hardware configuration, additional adapters may be necessary. For computers with a combination Headphone and Microphone jack you can purchase either a USB to Audio in adapter, or a Mic/Headphone splitter cable. For information on a specific system, email the make and model to support@peeq.us.

No, the Qball uses the 2.4 GHz wireless frequency, wheras most wireless Microphones use the UHF and VHF channels. The Qball system automatically searches for a channel with the least interference before making a connection to ensure a quality connection.

No. Although the QBall system uses the same frequency as many Wi-Fi connections it utilizes very narrow bands and auto-frequency selection to make sure it does not compete with your existing Wi-Fi.

The Hi-Lo switch limits the broadcast range for interference free operation when installed in close proximity to other systems. When setting up your Qball we recommend testing in the Lo power position to begin with. This will limit the broadcast range and bleed-over into adjacent rooms while increasing battery life. If you experience audio dropouts around the perimeter of the room, place the switch in the Hi position.

Unfortunately, we are only licensed in the United States at this time. Total bummer, we know. We would really like to expand our licensing to provide opportunities for all our friends around the world. If you want to stay in the loop, email global@peeq.us with the subject line “global friends,” and we’ll let you know when a new country becomes available.